Most subscription boxes arrive within 4 to 10 business days of ship date. You will receive an email with a Tracking Number when your subscription box ships.
Your payment method will be charged the 1st of each month. Monthly subscriptions purchased after the 26th of each month will be charged on the 1st of the following month and receive that month's box. Subscriptions purchased on the 27th or after will be charged the 1st of the following month and receive the following month's box. Example: Purchase April 26th or before - charged May 1st and receive May Box. Purchase April 27th or after - charged June 1st and receive June Box.
No, you do not need an account to subscribe. However, setting up an account is a great way to keep track of your subscription, payment method, contact info, etc.
Our monthly Zookeeper Box features a new zoo animal each month and includes: Animal Fact Card, Activity, Puzzle, Game or Craft, Book or Magazine, Plush Animal and more!
Although we don't want you to leave us, you may cancel your subscription after your first box. For more details on cancelling a subscription, please refer to our Cancellation Policy which is posted under our Subscription Policy.